A small number of usability experts (usually three or four) evaluate the product concerning its user experience. Some focus areas (UX aspects) guide the guide the experts through the process. UER is a modular approach that allows to choose the relevant UX aspects for the review from a catalog.
Classical expert review methods strongly focus on the detection of usability problems. In contrast, UER tries to cover a broader range of UX aspects and to address also non-task related quality aspects, like fun-of-use or beauty of the design.
The UX aspects on which the experts should focus their attention are selected per product from a catalog, thus it is possible to set the focus to the UX aspects most relevant for the success of a product.
UER encourages the experts to provide a balanced feedback concerning strong and weak points of a product and not just to focus on problems.
The development and some applications of UER are described in a number of scientific papers.
All materials required to organize an UER can be downloaded completely free of charge!
A detailed description of the UER method.Download
A short video explaining the UER method.Download
Catalog of all UX aspects with short examples.Download
Templates for reviewer instructions and for logging the findings.Download
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